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We value your communication and want to ensure you receive the best possible support. Please note:

  • Our email inbox and phone lines are not continuously monitored.
  • You may not receive an immediate response when reaching out to us.
  • We cannot offer individualised health or wellbeing advice through this portal. For personalised care, we encourage you to consult your usual care providers, such as a GP, a paediatrician, or a mental health professional.

If you contact us outside business hours, there may be a delay in our response. We'll do our best to get back to you as soon as possible when we return to the office.

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Monash UniversityMonash Children's Hospital

Our team acknowledge the traditional custodians of the land on which we live, gather and work. We recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.

We thank all the parents, carers and siblings who contributed their stories, ideas and feedback at different stages of developing this program, many of whom we cannot acknowledge here.

The development and evaluation of this program is funded by the Australian Department of Health and Aged Care.